What We Collect and Why We Collect It
When you open an account with us, we collect the information you provide directly — your name, email address, phone number and the payment method you link, whether that is DANA, OVO or GoPay. We also collect session data automatically: device type, browser, IP address and
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how you navigate the lobby. This data serves three purposes. First, it lets us process your deposits and withdrawals through the correct e-wallet channel. Second, it helps us verify your identity and keep your account secure against unauthorised access. Third, aggregated and anonymised data helps us
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understand which parts of the platform work well and which need attention. We do not sell your personal data to third parties. We may share limited data with payment processors — including the rails behind DANA, OVO and GoPay transactions — strictly to complete the transfer
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you initiated. We retain your account data for as long as your account remains active and for the period required by applicable law after closure. You can request a copy of the data we hold on you, ask us to correct inaccurate records, or request deletion
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where local law permits by contacting our support team directly.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.